DATA PROTECTION NOTICE

PDPA For Customers

This Data Protection Notice (“Notice”) sets out the basis which Authentic HR Recruitment LLP (“we,” “us,” or “our”) may collect, use, disclose or otherwise process personal data of our customers under the Personal Data Protection Act (“PDPA”). This Notice applies to personal data in our possession or under our control, including personal data in the possession of organizations that we have engaged in collecting, using, disclosing, or processing personal data for our purposes. 

PERSONAL DATA

  1. As used in this Notice:
    “customer” means an individual who (a) has contacted us through any means to find out more about any services we provide, or (b) may, or has, entered into a contract with us for the supply of any services by us; and

    “personal data” means data, whether true or not, about a customer who can be identified: (a) from that data; or (b) from that data and other information to which we have or are likely to have access.

  2. Depending on the nature of your interaction with us, some examples of personal data which we may collect from you include your name and identification information such as your NRIC number, contact information, your address, email address, telephone number, nationality, gender, date of birth, marital status, photographs, other audio-visual details, employment information and financial information such as credit card numbers, debit card numbers or bank account information.

  3. Other terms used in this Notice shall have the meanings given to them in the PDPA (where the context so permits).
COLLECTION, USE, AND DISCLOSURE OF PERSONAL DATA
  1. We generally do not collect your personal data unless (a) it is provided to us voluntarily by you directly or via a third party whom you have duly authorized to disclose your data to us (your “authorized representative”) after (i) you (or your authorized representative) have been notified of the purposes for which the personal data is collected, and (ii) you (or your authorized representative) have provided written consent to the collection and usage of your personal data for those purposes, or (b) collection and use of personal data with consent is permitted or required by the PDPA or other laws. We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose that has not been notified to you (except where permitted or authorized by law).
  2. We may collect and use your personal data for any or all of the following purposes:
    1. performing obligations in the course of or in connection with our provision of the services requested by you;
    2. verifying your identity;
    3. responding to, handling, and processing queries, requests, applications, complaints, and feedback from you;
    4. managing your relationship with us;
    5. processing payment or credit transactions;
    6. sending your marketing information about our services, including notifying you of our marketing events, initiatives and promotions, membership and rewards schemes, and other promotions;
    7. complying with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority;
    8. any other purposes for which you have provided the information;
    9. transmitting to any unaffiliated third parties, including our third-party service providers and agents, and relevant governmental and/or regulatory authorities, whether in Singapore or abroad, for the purposes mentioned above; and
    10. Any other incidental business purposes related to or in connection with the above.
  3. We may disclose your personal data:
    1. where such disclosure is required for performing obligations in the course of or in connection with our provision of the services requested by you; or
    2. To third-party service providers, agents, and other organizations, we have engaged to perform any of the functions listed in clause five above for us.
  4. The purposes listed in the above clauses may continue to apply even in situations where your relationship with us (for example, under a contract) has been terminated or altered in any way for a reasonable period after that (including, where applicable, a period to enable us to enforce our rights under any contract with you).
WITHDRAWING YOUR CONSENT
  1. The consent you provide for collecting, using, and disclosing your personal data will remain valid until you are withdrawing it in writing. You may withdraw consent and request us to stop using and/or disclosing your data for any or all of the purposes listed above by submitting your request in writing or via email to our Data Protection Officer at the contact details provided below.
  2. Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal matters which may affect your rights and liabilities to us. In general, we shall seek to process your request within ten (10) business days of receiving it.
  3. While we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our services to you, and we shall, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform us in writing the manner described in clause eight above.
  4. Please note that withdrawing consent does not affect our right to continue collecting, using, and disclosing personal data where such collection, use, and disclosure without consent is permitted or required under applicable laws.
ACCESS TO AND CORRECTION OF PERSONAL DATA
  1. If you wish to make (a) an access request for access to a copy of the personal data which we hold about you or information about how we use or disclose your data, or (b) a correction request to correct or update any of your data which we hold about you, you may submit your request in writing or via email to our Data Protection Officer at the contact details provided below.
  2. Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the cost before processing your request.
  3. We will respond to your request as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any personal data or make a correction requested by you, we shall generally inform you of why we are unable to do so (except where we are not required to do so under the PDPA).
PROTECTION OF PERSONAL DATA
  1. To safeguard your personal data from unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks, we have introduced appropriate administrative, physical, and technical measures such as up-to-date antivirus protection, encryption, and the use of privacy filters to secure all storage and transmission of personal data by us, and disclosing personal data both internally and to our authorized third-party service providers and agents only on a need-to-know basis.
  2. However, you should be aware that no method of transmission over the Internet or method of electronic storage is entirely secure. While security cannot be guaranteed, we strive to protect your information and are constantly reviewing and enhancing our information security measures.
ACCURACY OF PERSONAL DATA
  1. We generally rely on personal data provided by you (or your authorized representative). To ensure that your personal data is current, complete, and accurate, please update us if there are changes to your data by informing our Data Protection Officer in writing or via email at the contact details provided below.
RETENTION OF PERSONAL DATA
  1. We may retain your personal data for as long as it is necessary to fulfill the purpose for which it was collected or as required or permitted by applicable laws.
  2. We will cease to retain your personal data or remove how the data can be associated with you as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected and is no longer necessary for legal or business purposes.
TRANSFERS OF PERSONAL DATA OUTSIDE OF SINGAPORE
  1. We generally do not transfer your personal data to countries outside of Singapore. However, if we do so, we will obtain your consent for the transfer to be made, and we will take steps to ensure that your data continues to receive a standard of protection that is at least comparable to that provided under the PDPA.
DATA PROTECTION OFFICER
  1. You may contact our Data Protection Officer if you have any inquiries or feedback on our data protection policies and procedures, or if you wish to make any request, in the following manner:Data Protection Officer: Mr. Jeremy Lee, Email address: Jeremy.lee@authenticrecruit.com

EFFECT OF NOTICE AND CHANGES TO NOTICE

  1. This Notice applies in conjunction with any other notices, contractual clauses, and consent clauses that apply to the collection, use, and disclosure of your personal data by us.
  2. We may revise this Notice from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Notice was last updated. Your continued use of our services constitutes your acknowledgment and acceptance of such changes.

 

Effective date : [May 1, 2021]
Last updated : [May 1, 2021]

DATA PROTECTION NOTICE

Data Protection Policy For Employees And Job Applicants

This Data Protection Policy (“Policy”) sets out the basis upon which Authentic HR Recruitment LLP (“we,” “us” or “our”) may collect, use, disclose or otherwise process personal data of employees and job applicants under the Personal Data Protection Act (“PDPA”). This Policy applies to personal data in our possession or under our control, including personal data in possession of organizations that we have engaged in collecting, using, disclosing, or processing personal data for our purposes.

APPLICATION OF THIS POLICY

  1. This Policy applies to all persons engaged in a contract of service with us (whether on a part-time, temporary, or full-time basis). Interns and trainees working at or attached to us (collectively referred to as “employees”) as well as persons who have applied for any such position with us (“job applicants”), and all references to “employment” shall apply equally to internships and traineeships (as may be applicable).
PERSONAL DATA
  1. As used in this Policy, “personal data” means data, whether true or not, about an employee or a job applicant who can be identified: (a) from that data; or (b) from that data and other information to which we have or are likely to have access.
  2. If you are a job applicant, personal data which we may collect includes, without limitation, your:
    1. name or alias, gender, date of birth, nationality, and country and city of birth;
    2. mailing address, telephone numbers, email address, and other contact details;
    3. resume, educational qualifications, professional qualifications and certifications, and employment references;
    4. employment and training history;
    5. work-related health issues and disabilities; and
    6. photographs.
  3. If you are an employee, personal data which we may collect in the context of your employment with us include, without limitation, your:
    1. name or alias, gender, NRIC/FIN or passport number, date of birth, nationality, and country and city of birth;
    2. mailing address, telephone numbers, email address, and other contact details;
    3. employment and training history;
    4. salary information and bank account details;
    5. elements of your next-of-kin, spouse, and other family members;
    6. work-related health issues and disabilities;
    7. records on leave of absence from work;
    8. photographs and other audio-visual information;
    9. performance assessments and disciplinary records; and
    10. any additional information provided to us by you as a job applicant (before being engaged as an employee).
  4. Other terms used in this Policy shall have the meanings given to them in the PDPA (where the context so permits).
COLLECTION, USE, AND DISCLOSURE OF PERSONAL DATA
  1. We generally collect personal data that (a) you knowingly and voluntarily provide in the course of or in connection with your employment or job application with us, or via a third party whom you have duly authorized to disclose your data to us (your “authorized representative,” which may include your job placement agent), after (i) you (or your authorized representative) have been notified of the purposes for which the data is collected, and (ii) you (or your authorized representative) have provided written consent to the collection and usage of your data for those purposes, or (b) collection and use of personal data without consent is permitted or required by the PDPA or other laws. We shall seek your consent before collecting any additional personal data and before using your data for a purpose that has not been notified to you (except where permitted or authorized by law).
  2. If you are a job applicant, your personal data will be collected and used by us for the following purposes, and we may disclose your personal data to third parties where necessary for the following purposes:
    1. assessing and evaluating your suitability for employment in any current or prospective position within the organization; and
    2. Verifying your identity and the accuracy of your details and other information provided.
  3. If you are an employee, your personal data will be collected and used by us for the following purposes, and we may disclose your personal data to third parties where necessary for the following purposes:
    1. performing obligations under or in connection with your contract of employment with us, including payment of remuneration and tax;
    2. all administrative and human resources related matters within our organization, including administering payroll, granting access to our premises and computer systems, processing leave applications, helping your insurance and other benefits, processing your claims and expenses, investigating any acts or defaults (or suspected acts or defaults) and developing human resource policies;
    3. managing and terminating our employment relationship with you, including monitoring your internet access and your use of our intranet email to investigate potential contraventions of our internal or external compliance regulations and resolving any employment-related grievances;
    4. assessing and evaluating your suitability for employment/appointment or continued employment/appointment in any position within our organization;
    5. ensuring business continuity for our organization if your employment with us is or will be terminated;
    6. performing obligations under or in connection with the provision of our goods or services to our clients;
    7. facilitating any proposed or confirmed merger, acquisition, or business asset transaction involving any part of our organization or corporate restructuring process; and
    8. We are facilitating our compliance with any laws, customs, and regulations which may apply to us.
  4. The purposes listed in the above clauses may continue to apply even in situations where your relationship with us (for example, under a contract) has been terminated or altered in any way for a reasonable period after that (including, where applicable, a period to enable us to enforce our rights under any contract with you).
WITHDRAWING YOUR CONSENT
  1. The consent you provide for collecting, using, and disclosing your personal data will remain valid until you withdraw it in writing. If you are a job applicant, you may withdraw consent and request us to stop using and/or disclosing your personal data for any or all of the purposes listed above by submitting your request in writing or via email to our Data Protection Officer at the contact details provided below.
  2. Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal matters which may affect your rights and liabilities to In general, we shall seek to process and effect your request within 30 days of receiving it.
  3. While we respect your decision to withdraw your consent, please note that depending on the nature and extent of your request, we may not be in a position to process your job application (as the case may be). We shall, in such circumstances, notify you before completing the processing of your request (as outlined above). Should you decide to cancel your withdrawal of consent, please inform us in writing the manner described in clause ten above.
  4. Please note that withdrawing consent does not affect our right to continue collecting, using, and disclosing personal data where such collection, use, and disclosure without consent is permitted or required under applicable laws.
ACCESS TO AND CORRECTION OF PERSONAL DATA
  1. If you wish to make (a) an access request for access to a copy of the personal data which we hold about you or information about how we use or disclose your data, or (b) a correction request to correct or update any of your data which we hold, you may submit your request in writing or via email to our Data Protection Officer at the contact details provided below.
  2. Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the price before processing your request.
  3. We will respond to your access request as soon as reasonably possible. Should we not be able to respond to your access request within thirty (30) days after receiving your access request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any personal data or make a correction requested by you, we shall generally inform you of why we are unable to do so (except where we are not required to do so under the PDPA).
  4. Please note that depending on the request made, we will only need to provide you with access to the personal data contained in the documents requested, not to the entire documents themselves. For example, the organization may not be obliged to provide the employee with access to the disciplinary records, investigations reports, or decisions to terminate that the organization has created for evaluative purposes of the employee. In those cases, it may be appropriate for us to provide you with confirmation of the personal data that our organization has on record if the record of your personal data forms a negligible part of the document.
PROTECTION OF PERSONAL DATA
  1. To safeguard your personal data from unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks, we have introduced appropriate administrative, physical, and technical measures such as up-to-date antivirus protection, encryption, and the use of privacy filters to secure all storage and transmission of personal data by us, and disclosing personal data both internally and to our authorized third-party service providers and agents only on a need-to-know basis.
  2. However, you should be aware that no method of transmission over the Internet or method of electronic storage is entirely While security cannot be guaranteed, we strive to protect your information and are constantly reviewing and enhancing our information security measures.
ACCURACY OF PERSONAL DATA
  1. We generally rely on personal data provided by you (or your authorized representative). To ensure that your data is current, complete, and accurate, please update us if there are changes to your data by informing our Data Protection Officer in writing or via email at the contact details provided below.
RETENTION OF PERSONAL DATA
  1. We may retain your personal data for as long as it is necessary to fulfill the purposes they were collected or as required or permitted by applicable laws.
  2. We will cease to retain your personal data or remove how the data can be associated with you as soon as it is reasonable to assume that such retention no longer serves the purposes for which the personal data were collected and are no longer necessary for legal or business purposes.
TRANSFERS OF PERSONAL DATA OUTSIDE OF SINGAPORE
  1. We generally do not transfer your personal data to countries outside of Singapore. However, if we do so, we will obtain your consent for the transfer to be made and will take steps to ensure that your data continues to receive a standard of protection that is at least comparable to that provided under the PDPA.
DATA PROTECTION OFFICER
  1. You may contact our Data Protection Officer if you have any inquiries or feedback on our data protection policies and procedures; or if you wish to make any request in the following manner:Data Protection Officer: Mr. Jeremy Lee, Email address: Jeremy.lee@authenticrecruit.com

EFFECT OF NOTICE AND CHANGES TO NOTICE

  1. This Policy applies in conjunction with any other policies, notices, contractual clauses, and consent clauses that apply to the collection, use, and disclosure of your personal data by us.
  2. We may revise this Policy from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Notice was last Your continued employment and participation in our recruitment process constitute your acknowledgment and acceptance of such changes.

 

Effective date : [May 1, 2021]
Last updated : [May 1, 2021]

DATA PROTECTION NOTICE

Personal Data Protection Policy

Your privacy is important to us. This Personal Data Protection Policy sets out how Authentic HR Recruitment LLP (AHRR) complies with the provisions of the Personal Data Protection Act 2012 of Singapore (“PDPA”).

We also want you to understand how we collect, use or disclose your Personal Data. This Personal Data Protection Policy sets out:

  1. our policies on how we manage your Personal Data;
  2. the types of Personal Data we collect, use, disclose and/or retain;
  3. how we collect, use, disclose and/or retain your Personal Data; and
  4. the purpose(s) for collecting, using, disclosing, and/or retaining your Personal

You agree and consent to us and our authorized third parties to collect, use and disclose and/or retain your Personal Data in the manner outlined in this Personal Data Protection Policy.

This Personal Data Protection Policy supplements but does not supersede or replace any other consent you may have previously provided to us, nor does it affect any right that we may have at law in connection with the collection, use, disclosure, and/or retention of your Personal Data.

We may update this Personal Data Protection Policy from time to time as AHRR deems fit. Should any revision(s) be made to this Personal Data Protection Policy, updates will be published on our public site (https://www.authenticrecruit.com). Subject to your legal rights in Singapore, the general terms of the Personal Data Protection Policy shall apply.

This Personal Data Protection Policy forms a part of the terms and conditions governing your relationship with us and should be read in conjunction with such terms and conditions ( “Terms and Conditions”). In the event of any inconsistency between the Personal Data Protection Policy and the Terms and Conditions, the provisions of the Terms and Conditions shall prevail.

YOUR PERSONAL DATA

  1. In this Personal Data Protection Policy, “Personal Data” refers to any data and/or information about you from which you can be identified by either (a) from that data; or (b) from that data and other information to which we may have legitimate access Examples of such Personal Data collected by AHRR include but are not limited to:
    1. your name, NRIC, passport or other identification numbers, telephone number(s), mailing address, email address, and any other information relating to you which you have provided in any forms you may have submitted to use or in other forms of interaction with you;
    2. your photos;
    3. your employment history, education background, and income levels;
    4. Personal Data of your family members, such as next of kin, spouses, and children;
    5. Information relating to payments, such as your bank account number or credit card;
    6. Information about your usage of and interaction with our website and/or services, including computer and connection information, device capability, bandwidth, statistics on page views, and traffic to and from our website.
COLLECTION OF YOUR PERSONAL DATA
  1. Generally, we may collect your Personal Data through the following ways when you:
    1. access our websites or perform an online transaction;
    2. interact with any of our employees;
    3. submit an application to us for services and benefits;
    4. respond to our request for additional Personal Data;
    5. ask to be included in an email or other mailing list;
    6. request that we contact you;
    7. respond to our initiatives or promotions; and
    8. submit your Personal Data to us for any other reason.
  2. When you browse our website, you generally do so anonymously, but please see Section 6 below on cookies.
PURPOSES FOR THE COLLECTION, USE AND DISCLOSURE OF YOUR PERSONAL DATA
  1. Generally, we may collect, use, disclose and/or retain your Personal Data for the following purposes:
    1. provide you with benefits and services that you have signed up for with us;
    2. assist you with your inquiries;
    3. process payment for your services rendered or any other purchases;
    4. improve customer services, such as resolving complaints, handling requests and inquiries;
    5. conduct interviews;
    6. keep you updated on our events;
    7. inform you about our services that we think may be of interest to you ( “Marketing Materials”) via mail, electronic mail, telephone (voice or SMS-Text), facsimile, or social media platforms, if you have consented to us sending you Marketing Materials; and
    8. comply with applicable laws and regulations.
MARKETING/OPTIONAL PURPOSES
  1. If you would like to withdraw your consent to us sending you Marketing Materials, you may withdraw your consent at any time by informing us through the unsubscribe options through appropriate electronic channels or email us at enquiry@authenticrecruit.com. We will remove your details from our direct marketing database within one (1) month from the date of receipt of your consent withdrawal request.
  2. Please note that we may still send you non-marketing messages such as surveys, customer-service notices, and service-related notices that notwithstanding the withdrawal or withholding of your consent to us sending you Marketing Materials.
DISCLOSURE OF YOUR PERSONAL DATA
  1. We may disclose your Personal Data to the following group of external organization for purposes mentioned above, subject to the requirements of applicable laws:
    1. relevant government regulators, statutory boards or authorities, or law enforcement agencies to comply with any laws, rules, guidelines and regulations or schemes imposed by any government authority;
    2. Any other person connected with the purposes set forth above or for other purposes where you have given us your consent.
USE OF COOKIES
  1. We may collect or analyze anonymized information from which individuals cannot be identified (“Aggregate Information”), such as some users and their frequency of use, the number of page views (or page impressions) that occur on our websites , and typical entry and exit points into our websites.
  2. We use “cookies” to store and track Aggregate Information about you when you enter our website(s). Such cookies are used to track information such as the number of users and their frequency of use, profiles of users, and their online preferences.
  3. Such aggregate information collected may be used to assist us in analyzing the usage of our website(s) to improve your online experience with us.
  4. Should you wish to disable the cookies associated with these technologies, you may change the setting on your browser. However, please note that this may affect the functionality of the website(s).
THIRD-PARTY SITES
  1. This digital service may contain links to non-Government digital services whose data protection and privacy practices may differ from ours. We are not responsible for these other digital services’ content and privacy practices, and we encourage you to consult the privacy notices of those digital services.
  2. We encourage you to learn about the privacy policies of such third-party website(s) by checking the policy of each site you visit and contact its owner or operator if you have any concerns or questions.
PROTECTION OF YOUR PERSONAL DATA
  1. All electronic storage and transmission of personal data are secured with appropriate security technologies to safeguard your personal data.
ACCURACY OF YOUR PERSONAL DATA
  1. We take all reasonable measures to ensure that your Personal Data remains accurate, complete, and up-to-date.
  2. You may also keep us informed when there are any updates to your Personal Data by contacting us directly.
WITHDRAWAL OF CONSENT
  1. If you wish to withdraw your consent to any use or disclosure of your Personal Data as set out in this Personal Data Protection Policy, you may contact us via enquiry@authenticrecruit.com
  2. Please note that if you withdraw your consent to any or all use or disclosure of your Personal Data, depending on the nature of your request, we may no longer be in a position to continue to provide services to you.
ACCESS AND CORRECTION OF YOUR PERSONAL DATA
  1. You may request access to or make corrections to your Personal Data records, but the Organisation has the right to charge a reasonable fee for processing your request for access.
  2. Please submit your request to us through the following platforms:
    1. AHRR Public Site: Https://www.authenticrecruit.com
    2. Please write to our Data Protection Officer: enquiry@authenticrecruit.com
  3. AHRR LLP will respond to an access request as soon as reasonably possible from the time the access request is received. If AHRR is unable to respond to the request within 30 calendar days after receiving the request, AHRR shall inform the requestor in writing within 30 days of the time by which AHRR will respond to the request.
  4. Before responding to an access request and/or correction request, AHRR shall exercise due diligence and adopt appropriate measures to verify the identity of the individual’s request. AHRR may ask questions or obtain documentary evidence from the individual to verify his/her identity.
RETENTION OF YOUR PERSONAL DATA
  1. We will retain your Personal Data for as long as they are required to fulfill the purposes mentioned above or as required by applicable laws.
CONTACTING US
  1. If you have any questions or complaints relating to the use or disclosure of your Personal Data, or if you wish to know more about our data protection policies and practices, please contact our Data Protection Officer via email at enquiry@authenticrecruit.com